ENJOY FAST, RELIABLE, AND VERSATILE SHIPPING AT ONEGADGETRY

 

Does my order qualify for free shipping?
Orders over $69.96 qualify for free Standard Shipping. Onegadgetry defines Standard Shipping as FedEx Ground, FedEx Home Delivery, USPS First Class Package, or USPS Priority services depending on the weight and size of the items ordered and the shipping address. The free shipping offer is valid for addresses located within the United States of America, U.S. Territories, and Possessions and all international shipping is excluded from the free shipping offer. The offer is subject to adjustment due to returns, cancellations, and exchanges. Onegadgetry is not responsible for shipping delays caused by incorrect addresses, inclement weather, email or computer malfunctions, or any other causes beyond our control.


Has my order shipped?
When your order ships you will automatically receive an email alert. If you haven’t received a shipping confirmation email you can always login into your account to check your order status or click the “View your order” link in your original order confirmation email.


How do I get my tracking number?
The tracking number for your order will be available on the order status page once your order ships. You can access the order status page via the “View your order” link in your order and shipping confirmation emails.


Do you ship outside of the United States?
At this time, orders placed on onegadgetry.com can only be shipped to addresses in the United States.


Do I have to pay sales tax?
Depending on the order, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout. Tax-exempt individuals and entities can request tax-exempt status by providing a valid tax-exempt certificate prior to ordering. Please note that the billing or shipping address on any orders must match the address on the tax-exempt certificate. To request tax-exempt status please call our customer support team at 470-837-6375.


When will my backorder ship?
Although we try to maintain inventory on all products in our fulfillment centers, occasionally an item will be back-ordered. Usually, the product will become available within a week. You will receive a shipping confirmation email as soon as the product ships.


Can I change my shipping address?
Unfortunately, you cannot change the shipping address after you submit your order. Orders with physical shipments are immediately sent to our fulfillment centers to be packaged and shipped and cannot be retrieved or changed. If your shipment is not successfully delivered it will be returned to the fulfillment center and a credit will be made to your account.


Can I change my shipping method?
Unfortunately, you cannot change the shipping method after you submit your order. Orders with physical shipments are immediately sent to our fulfillment centers to be packaged and shipped and cannot be retrieved or changed.


Is a signature required for shipment delivery?
Most orders do not require a signature to be delivered, however, if the order total exceeds $1000 (USD) a signature is required for delivery.