REFUND POLICY WITH ACKNOWLEDGEMENT
1. Refund Eligibility
Thank you for shopping with Onegadgetry. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions under which refunds will be issued for products purchased from our website. Please read the policy carefully before making a purchase.
1.1.Damaged or Defective Products:
If you receive a product that is damaged or defective, you must notify us within [number of days] days of receiving the order. We will gladly issue a refund or offer a replacement for the damaged or defective item.
1.2. Incorrect Item Shipped
In the event that you receive an incorrect item, please contact us within [number of days] days of receiving the order. We will arrange for the correct item to be shipped to you at no additional cost or offer a full refund.
1.3. Change of Mind:
We understand that sometimes you may change your mind about a purchase. In such cases, you may request a refund within 5-7 business days of receiving the order. However, please note that return shipping costs will be your responsibility, and the product must be returned in its original condition and packaging.
2. Non-Refundable Items
The following items are non-refundable:
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- Downloadable digital products, such as software, ebooks, or digital codes.
- Gift cards and virtual gift certificates.
- Perishable goods, including food items or products with expiration dates.
- Personalized or customized items that are specially made for you.
3. Refund Process
To request a refund, follow these steps:
3.1. Contact Customer Support:
Please contact our customer support team via (+1)470-837-6375 to initiate the refund process. Provide your order details and the reason for the refund request.
3.2. Return Instructions:
If applicable, our customer support team will provide you with instructions on returning the product. Please ensure that the product is securely packaged to prevent damage during transit.
3.3. Refund Processing:
Once we receive the returned product and verify its condition, we will process the refund within 7-14 business days. The refund will be issued using the same payment method used for the original purchase.
4. Acknowledgement
By making a purchase from Onegadgetry, you acknowledge that you have read and understood our Refund Policy. You agree to abide by the terms and conditions stated in this policy. This policy does not affect your statutory rights.
5. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.
If you have any questions or concerns regarding our Refund Policy, please feel free to contact our customer support team at(+1)470-837-6375.